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Mental Health wellbeing Service

Frequently Asked Questions

Welcome to our FAQ section, where we provide answers to some of the most common questions about Evolving Therapy Company’s services. Our goal is to ensure that you have all the information you need to make informed decisions about your wellness journey. Whether you’re curious about our therapy modalities, wondering about session lengths, or need clarity on booking procedures, we’re here to help. Browse through our FAQs or contact us directly for any specific inquiries you might have. Your path to better health and well-being is important to us!

What types of issues do you provide counselling for?

Our clinicians are trained to support people who experience a range of mental health issues such as depression, anxiety, stress ,interpersonal issues , self esteem issues and relationship problems.

How do I know if counselling is right for me?

You can book a free 15 minute session with one of the clinicians to discuss your needs.

What can I expect during a counselling session?

You will be provided with all the relevant details about what will go on in the session. You can expect a high level of professionalism and empathetic support from our clinicians.

How long does each counseling session last?

Sessions usually range from 50 minutes to 60 minutes.

How frequently should I attend counselling sessions?

This will depend on your circumstances and availability of your clinician to support you.

Is everything discussed during counselling sessions confidential?

All sessions are confidential with the exception of situations where risk of harm is identified.

How do I schedule an appointment?

You can schedule an appointment by either calling the provided number on the website or navigating yourself through our friendly booking system.

Do you offer virtual/online counseling sessions?

Both face to face and online sessions are available.

What qualifications do your counselors have?

Our principal clinician is an Accredited Mental Health Provider with advanced qualifications in rural generalist practice.

What payment methods do you accept, and do you offer sliding scale fees or insurance billing?

We do not accept cash; however,however there are flexible options for you to pay for your sessions at the time of booking your appointment.

How do I schedule an appointment?

You can schedule an appointment by either calling the provided number on the website or navigating yourself through our friendly booking system.

What if I need to cancel or reschedule an appointment?

You are required to call 24 hours before to notify of the cancellation so that you do not incur charges.

How do I know if I'm making progress in counseling?

Your progress will be monitored through various standardised assessment tools to track your journey of recovery. During the episode of care you will always have the opportunity to discuss with your therapist how you are tracking.

Do you offer virtual/online counseling sessions?

Both face to face and online sessions are available.

What qualifications do your counselors have?

Our principal clinician is an Accredited Mental Health Provider with advanced qualifications in rural generalist practice.

What payment methods do you accept, and do you offer sliding scale fees or insurance billing?

We do nit accept cash ,however there are flexible options for you to pay for your sessions at the time of booking your appointment.

What if I need to cancel or reschedule an appointment?

You are required to call 24 hours before to notify of the cancellation so that you do not incur charges.

How do I know if I'm making progress in counseling?

Your progress will be monitored through various standardised assessment tools to track your journey of recovery. During the episode of care you will always have the opportunity to discuss with your therapist how you are tracking.

Are there any resources or activities I can do outside of counseling to support my mental health?

You will have access to a variety of Evolving Therapy resources to support you outside of therapy.

How do I schedule an appointment?

You can schedule an appointment by either calling the provided number on the website or navigating yourself through our friendly booking system.

Do you offer virtual/online counseling sessions?

Both face to face and online sessions are available.

What qualifications do your counselors have?

Our principal clinician is an Accredited Mental Health Provider with advanced qualifications in rural generalist practice.

What payment methods do you accept, and do you offer sliding scale fees or insurance billing?

We do not accept cash; however, there are flexible options for you to pay for your sessions at the time of booking your appointment.

What if I need to cancel or reschedule an appointment?

You are required to call 24 hours before to notify of the cancellation so that you do not incur charges.

How do I know if I'm making progress in counseling?

Your progress will be monitored through various standardised assessment tools to track your journey of recovery. During the episode of care you will always have the opportunity to discuss with your therapist how you are tracking.

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